Frequently Asked Questions – Comprehensive Answers for All Your Food Processing Machinery Need

Find comprehensive answers to frequently asked questions about purchasing machines, including types offered, customization options, payment methods, delivery times, and warranties. Learn about our installation, training, and after-sales support services to ensure you get the most out of your industrial, agricultural, and office machinery.

 

 

We manufacture a wide range of machines including slicers, grinders, peelers, dough kneaders, oil extractors, and more to suit various food processing need.

Yes, we offer customized machinery solutions tailored to your specific production requirements. Contact us for details on custom design.

Our machines are built from high-quality stainless steel and food-grade materials, ensuring durability, safety, and ease of maintenance.

Yes, all our machines include a standard warranty that covers manufacturing defects and ensures reliable performance over time.

We stock spare parts for all our machines. Contact our customer service team, and we’ll assist you in ordering the required parts.

Delivery timelines vary based on the model and customization needs. Generally, standard models are delivered within 2-3 weeks, while custom orders may take longer.

Yes, we offer professional installation services to ensure proper setup and safe operation of the machinery.

Regular cleaning, lubrication, and periodic inspections are essential to keep the machines running efficiently. We also offer maintenance services for hassle-free upkeep.

Absolutely! We provide training sessions for operators to ensure safe and efficient use of our machines.

For technical support or troubleshooting, reach out to our customer service team via phone or email. We’re here to help with any operational issues.
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